When property damage hits your business, every hour counts. Palm Build delivers commercial restoration with 24/7 emergency response, dedicated project management, and insurance coordination built for the complexity of commercial claims.
Your Business Continuity Partner
Commercial property damage affects more than just buildings — it affects your revenue, your employees, and your customers. Our commercial teams understand the urgency of getting your business back to full operation. We work efficiently, often after hours, to minimize disruption while properly restoring your facility. For multi-site and catastrophic events, we coordinate with large loss handling and transition directly into reconstruction when structural scope is required.
Commercial restoration is about more than fixing a building — it's about protecting the revenue, employees, and customers that depend on it. Palm Build's framework is engineered to minimize downtime at every phase, from after-hours dispatch through the day you reopen to full operations.
After-hours dispatch within 60 minutes of call. A dedicated commercial PM mobilizes a scaled crew, isolates utilities, contains the loss, and prevents further damage and revenue interruption before any other contractor arrives on-site.
Critical-barrier containment with HEPA-filtered negative-air machines, sealed work zones, and corridor protection. Tenant and customer pathways stay open wherever possible. ICRA Class III/IV protocols engaged for healthcare and medical environments.
Restoration phased around occupancy. Noisy and disruptive work scheduled for nights, weekends, and holidays. Floor-by-floor, wing-by-wing, or zone-by-zone execution lets your business continue operating in unaffected areas throughout mitigation and reconstruction.
Daily progress reports, moisture readings, photos, and Xactimate updates submitted directly into TPA portals (Contractor Connection, Crawford, Code Blue, Alacrity, and others). Digital chain of custody is preserved for property, contents, and business interruption claim substantiation.
Independent moisture verification, post-remediation clearance testing, ADA reopening compliance, and coordination with health departments and AHJs. Final completion package supports business interruption claim closeout and full reopening readiness.
Property managers, facility teams, TPAs, and commercial adjusters have a single point of accountability through every phase. Each pillar is documented, every step is reportable, and every reopening is verified.
Request Commercial AssessmentEvery Hour of Downtime Costs Money
When water, fire, or storm damage hits your commercial property, the physical repairs are only part of the equation. Lost revenue, displaced employees, impacted customers, and lease obligations all compound daily. The speed and quality of your restoration partner directly determines how much this event costs your business.
$8,000+
Average daily revenue loss for small businesses during closure
40%
of businesses never fully recover from major property damage
48hrs
is all it takes for secondary damage (mold, corrosion) to begin
On-site within hours, not days. Every hour of delay compounds the damage and the cost.
One point of contact manages all trades, coordinates with your team, and reports progress.
We document everything and work directly with your adjuster on both property and BI claims.
Phased restoration and after-hours work keep your operations running during recovery.
A residential restoration shop cannot run a commercial loss. Palm Build is staffed, equipped, and dispatched as a dedicated commercial program — with the crew capacity, the truck-mount fleet, and the cross-state coordination that property managers and TPAs expect.
8+
Crews simultaneous
Scaled deployment for large losses, multi-site events, and CAT response
500+
Commercial projects/yr
Offices, retail, hotels, warehouses, healthcare, restaurants, and industrial
< 60 min
After-hours dispatch
Charlotte, Metrolina, South Florida, and the I-95 corridor
7 states
Multi-state coordination
FL · NC · SC · GA · TN · TX · NJ — pre-positioned for storm events
A dedicated commercial truck-mount fleet kept inspection-ready in Charlotte and Deerfield Beach. Trucks roll on first call — no pulling vans off residential jobs.
Commercial PMs on-call 24/7. When a property manager calls at 2 AM, equipment, crew, and project documentation are mobilized in parallel — not sequentially.
For hurricanes and multi-property events we coordinate cross-state crew movement, pre-position equipment ahead of forecasts, and run parallel job sites under a single program management track.
One call routes you to a commercial PM, not a residential dispatcher. Equipment rolls inside the hour. Documentation starts the moment our crew arrives.
Industries We Serve
Every industry has unique restoration challenges. We adapt our approach, equipment, and scheduling to minimize disruption to your specific operations.
Multi-tenant offices, corporate headquarters, and professional spaces.
Storefronts, strip malls, and retail spaces requiring fast reopening.
Commercial kitchens, dining, hotels, and event venues.
Distribution centers, storage facilities, and logistics operations.
Hospitals, clinics, dental offices, and senior living centers.
Manufacturing plants, processing facilities, and production environments.
Schools, universities, and campus facilities with student safety focus.
Churches, synagogues, municipal buildings, and community facilities.
Property Type Matrix
Restoration playbooks change by property type. A 2-hour delay in a hospital corridor is not the same as a 2-hour delay in a warehouse. Use this matrix to see how Palm Build adjusts crew, equipment, scheduling, and documentation to the operating reality of your property.
Business Impact Calculator
Property damage costs more than repairs. Estimate the total financial impact of business interruption and see how immediate response reduces your loss.
Type of Damage
Daily Revenue Loss
$5,000
Daily Employee Cost
$2,500
Total Daily Impact
$7,500
Est. Restoration Days
8 days
Commercial Cost Factors
Commercial pricing reflects the realities of after-hours labor, phased occupancy work, and the documentation rigor required for TPA and BI claims. These tables explain where the cost variance comes from — and what you can expect in a commercial loss scenario.
| Factor | Trigger | Premium | Why It Happens |
|---|---|---|---|
| After-hours dispatch | 6 PM – 7 AM weekday | +25% | Emergency mobilization requires on-call labor. Most commercial losses can't wait until 8 AM. |
| Weekend / holiday work | Saturday, Sunday, federal holidays | +35% | Phased work in occupied buildings is often required to land on weekends to avoid tenant disruption. |
| Overtime labor | > 40 hours/week per crew | +50% | Large-loss timelines often require sustained overtime to meet BI-claim drying targets. |
| Emergency mobilization | < 60 min response window | $500 – $2,500 | Pre-positioned crew, fueled trucks, and equipment-ready dispatch carry standby cost. |
| Expedited drying | Reduced drying window for BI minimization | +15 – 30% | More dehumidifiers, more air movers, denser monitoring — higher equipment density to hit a tighter target. |
| Phasing Scope | Cost Impact | What It Adds |
|---|---|---|
| Single corridor / wing | +10 – 20% | Containment poly + zoning, daily access coordination, limited noise hours |
| Floor-by-floor (high-rise / hotel) | +20 – 35% | Vertical equipment staging, elevator coordination, parallel zone documentation, room-block scheduling |
| Off-hours only (no daytime work) | +30 – 50% | Crew shifts shifted entirely to nights/weekends; doubled mobilization on each shift change |
| Active business operations adjacent | +15 – 25% | HEPA negative-air, dust/odor control, customer-facing pathway protection, daily safety walks |
| Property Type | Small Loss < 1,500 sq ft | Medium Loss 1,500 – 6,000 sq ft | Large Loss 6,000+ sq ft |
|---|---|---|---|
| Office (single suite) | $3,500 – $12,000 | $15,000 – $45,000 | $60,000 – $200,000+ |
| Retail storefront | $5,000 – $18,000 | $22,000 – $65,000 | $80,000 – $250,000+ |
| Restaurant | $8,000 – $25,000 | $35,000 – $90,000 | $120,000 – $400,000+ |
| Hotel | $10,000 – $35,000 | $50,000 – $150,000 | $200,000 – $1,000,000+ |
| Warehouse / industrial | $8,000 – $30,000 | $45,000 – $140,000 | $180,000 – $750,000+ |
| Healthcare facility | $12,000 – $40,000 | $55,000 – $160,000 | $220,000 – $1,200,000+ |
These ranges assume Cat 1/Cat 2 water or moderate fire/smoke. Cat 3 (sewage), large fire rebuild, and full-mold containment can increase costs significantly. Insurance coverage, deductibles, and BI/extra-expense provisions affect out-of-pocket exposure.
The Commercial Restoration Process
Commercial restoration follows a structured process designed to minimize business interruption while ensuring quality, code compliance, and thorough insurance documentation at every step.
Immediate deployment to stop damage progression. Water extraction begins, fire-damaged areas are secured, emergency board-up protects openings, and utilities are assessed.
Comprehensive documentation of all damage using moisture meters, thermal imaging, and air quality testing. Detailed scope of work developed with insurance coordination.
A dedicated project manager is assigned as your single point of contact. They develop the project plan, establish communication protocols, and coordinate with all stakeholders.
Work is phased to allow partial building operations where possible. Critical areas are prioritized. After-hours scheduling minimizes disruption to tenants and customers.
Commercial-grade equipment deployed at scale. Industrial drying, decontamination, demolition, and reconstruction proceed according to the phased plan with daily monitoring.
All required inspections are scheduled and passed. Final documentation package compiled for insurance and records. Certificate of completion issued for reopening.
Not Just a Bigger Job
Commercial restoration is fundamentally different from residential work. The scale is larger, the compliance requirements are stricter, and the financial stakes are higher. Understanding these differences helps you choose the right partner and set accurate expectations.
Scale & Equipment
Commercial
Industrial extractors, commercial dehumidifiers processing thousands of CFM, desiccant drying trailers, scissor lifts for high ceilings
Residential
Portable extractors, standard dehumidifiers and air movers, residential-grade equipment
Compliance
Commercial
OSHA job site requirements, ADA compliance, fire marshal inspections, health department approval, occupancy permits
Residential
Standard building code compliance, basic permit requirements
Stakeholders
Commercial
Property owners, property managers, multiple tenants, insurance adjusters, city inspectors, risk managers
Residential
Homeowner and insurance adjuster
Documentation
Commercial
Daily progress reports, moisture mapping, business interruption substantiation, multiple claim coordination, Xactimate with line-item detail
Residential
Standard scope of work, estimate, and completion photos
Work Schedule
Commercial
After-hours and weekend work standard. Multiple shifts. Phased restoration to maintain partial operations.
Residential
Standard business hours with some flexibility
Insurance
Commercial
Multiple policies (property, contents, BI, liability). Higher limits, percentage deductibles, business interruption claims.
Residential
Single homeowners policy covering dwelling and contents
Why it matters: Hiring a company that primarily handles residential work for a commercial loss often results in underscoped estimates, missed compliance requirements, and longer timelines. Commercial restoration demands commercial experience, commercial equipment, and a project management approach built for multi-stakeholder environments.
Commercial Damage Response
Commercial properties have unique considerations that differ from residential restoration. Each damage type requires specialized equipment, compliance knowledge, and business-aware project management.
Large-scale water events in commercial buildings require industrial extraction and drying. Sprinkler activations, burst pipes, and roof failures can affect multiple floors and tenants simultaneously. Server rooms and IT infrastructure require priority protection.
Commercial Considerations:
Commercial fires produce building-wide smoke contamination through HVAC systems. Kitchen fires, electrical fires, and structural fires each require different approaches. Fire marshal coordination and code compliance are required for reopening.
Commercial Considerations:
Hurricane, tornado, and severe storm damage to commercial buildings affects roofing, windows, and structural elements. Water intrusion follows exterior breaches. Florida and coastal properties face strict wind code requirements for reconstruction.
Commercial Considerations:
Mold in commercial buildings spreads through HVAC systems and can contaminate entire floors. Employee health concerns, OSHA requirements, and air quality testing add compliance layers not present in residential work. Clearance testing is required before reoccupancy.
Commercial Considerations:
Business emergencies don't wait for business hours. Our commercial restoration teams are available around the clock to respond to your property damage emergency.
The biggest difference between residential and commercial restoration isn't the equipment — it's the operating discipline required to work inside a building that hasn't shut down. Six tactics that make occupied-building restoration possible.
For occupied office buildings, retail centers, and hotels, the loudest mitigation work — extraction, demolition, equipment moves, drying-equipment swaps — runs after the building closes for the day. Crews are scheduled in 8-hour overnight shifts with hot handoffs to a daytime quiet-mode crew that monitors equipment and continues low-impact work.
Property managers set the windows. We honor them. Drying equipment is staged in low-decibel arrays during business hours (LGRs over compressors, low-velocity air movers near tenant walls), with louder demolition and reconstruction reserved for the agreed quiet hours. Noise complaints from tenants are the fastest way to derail a commercial project.
Critical-barrier 6-mil poly with zipper doors plus HEPA-filtered negative-air machines pulling 500–2,000 CFM from the work zone. Adjacent corridors stay dust-free, odor-free, and pressure-isolated. For medical, food service, and hospitality this isn't optional — it's the only way the property can stay open during work.
Floor protection in elevator vestibules, lobby paths, and main corridors. Wall and corner protection on tight turns. Daily janitorial coordination with on-site building staff to keep the public-facing areas pristine even when active mitigation is happening 30 feet away. The building should look unaffected to anyone walking through.
A daily email update from the on-site PM to the property manager and affected tenants: what was completed yesterday, what's happening today, what to expect tomorrow, when access will change. Surprise access changes break trust faster than the damage itself. We over-communicate by default.
Every Palm Build technician carries a printed badge with photo ID, project number, on-site PM contact, and emergency dispatch line. For buildings with badge-based access control, we onboard the crew through the property's existing system on day one. Tenants and guests can verify any technician on the floor at any time.
Built for B2B Relationships
We understand that property managers and facility directors juggle dozens of responsibilities during a disaster. You need a restoration partner who operates independently, communicates proactively, and delivers results you can report up the chain with confidence.
Structured updates at the cadence you need. Daily written progress reports, scheduled check-in calls, and a dedicated project manager who answers when you call. We provide tenant-facing communications and talking points so your team delivers consistent messaging.
Photo-documented progress reports, moisture readings, equipment logs, and scope updates delivered on schedule. Everything formatted to pass along to building owners, boards, or asset managers. Our documentation supports both insurance claims and stakeholder accountability.
We help manage tenant expectations and minimize disruption. From notifying tenants about affected areas to coordinating access schedules and addressing concerns, our team acts as an extension of your management office during the restoration process.
We integrate with your existing vendor ecosystem. If your building has preferred HVAC, electrical, or elevator contractors, we coordinate with them directly. Our team manages scheduling conflicts and ensures all trades work efficiently without stepping on each other.
We offer priority response agreements for property management companies overseeing multiple buildings, with pre-arranged pricing and guaranteed response times.
TPA & Carrier Integration
Commercial claims live in TPA portals, carrier vendor networks, and digital chain-of- custody workflows that residential restorers rarely touch. Palm Build is engineered to operate inside those systems — pre-approved, portal-native, and documentation-ready from day one.
Palm Build is an established vendor across major commercial TPA networks and carrier programs.
Every commercial loss is documented from first-call to closeout with TPA-portal-ready deliverables.
Commercial claims need more than residential — and we deliver the standards carriers and TPAs expect.
Pre-Approved Across Major Commercial TPA & Carrier Networks
Logos shown as placeholder; partner relationships maintained directly with each carrier and TPA.
If you assign Palm Build through your existing TPA or carrier vendor program, we accept the assignment, follow the documentation cadence, and submit through the portal you already use. No friction, no proprietary tooling required.
See Insurance Process DetailsCommercial Insurance Walkthrough
Commercial insurance is more layered than homeowner — multiple coverages, time-element BI provisions, and ordinance/law upgrades all interact. This walkthrough explains the coverages, the 6-step process, and the breakdown of a representative $75,000 commercial claim.
Homeowner
Commercial
Building structure, improvements, fixtures, and on-site equipment. Usually all-risk on commercial vs. named-peril on homeowner.
All-risk policies cover losses unless specifically excluded — broader than homeowner. Replacement cost vs. actual cash value matters: ACV settlements depreciate, RC pays the cost to replace.
Lost net income + continuing expenses while operations are interrupted by a covered loss.
Time-element coverage. Settlement is based on what you would have earned, less variable expenses, plus payroll and rent. Documentation drives the claim — the better the timeline, the better the settlement.
Costs to expedite repairs, rent temporary space, or otherwise minimize the duration of the BI loss.
Extra expense pays for things you would not normally pay for (overtime crews, temp generators, alternative location rent) when those expenses are reasonable and reduce BI loss. Often under-utilized.
Cost to bring undamaged portions of the building up to current code as part of repair.
Particularly important for older commercial buildings. If you have to upgrade fire sprinklers, ADA hardware, or electrical to current code as part of the rebuild, this coverage closes the gap between policy limits and actual cost.
Loss reported to carrier and Palm Build simultaneously. Initial damage photos, video, and assessment captured. Mitigation begins to stop further damage.
Deliverable: Initial assessment report
Commercial adjuster (carrier or independent) meets on-site with Palm Build PM. Scope of loss reviewed. TPA assignment confirmed.
Deliverable: Joint scope walkthrough
Detailed line-item Xactimate estimate written and submitted to carrier/TPA. Includes mitigation, demo, drying, contents, and reconstruction scopes.
Deliverable: Xactimate package
Mitigation, demo, drying, and reconstruction performed in phases. Daily moisture readings, photos, and progress reports submitted to TPA portal.
Deliverable: Daily progress logs
Restoration timeline documented for BI substantiation. Supplemental damage discovered during work submitted with photo evidence and revised scope.
Deliverable: BI timeline + supplements
Independent verification, AHJ inspections, ADA reopening checks. Final completion package delivered. Final invoice and BI claim closed.
Deliverable: Closeout package
Sample $75,000 Claim Breakdown
Mid-size office building (~3,500 sq ft affected), Cat 2 water from a sprinkler discharge, 10-day drying timeline, full reconstruction with after-hours phasing.
| Line Item | Amount |
|---|---|
| Emergency mitigation (extraction + drying) | $8,500 |
| Demolition & debris removal | $6,200 |
| Structural drying equipment + monitoring (10 days) | $9,800 |
| Antimicrobial / containment | $3,200 |
| Reconstruction (drywall, paint, flooring, trim) | $28,500 |
| Contents pack-out, cleaning, return | $5,400 |
| After-hours / weekend labor premium (+25%) | $4,800 |
| Project management & documentation | $4,100 |
| Permits & inspection coordination | $1,900 |
| Code upgrades (ADA hardware, fire alarm) | $2,600 |
| Estimated total | $75,000 |
Standards & Compliance
Commercial restoration demands a higher standard of safety, compliance, and documentation than residential work. Our teams operate under formal safety programs and hold the certifications commercial clients require.
Our commercial restoration technicians hold IICRC certifications in water restoration, fire and smoke restoration, and mold remediation. Advanced certifications include Commercial Drying Specialist (CDS) and Applied Structural Drying (ASD).
Every commercial job site operates under a written safety plan. Crews follow OSHA construction standards including fall protection, PPE requirements, hazard communication, and proper scaffolding practices. We maintain a strong safety record and carry full workers compensation coverage.
We pull all required building, electrical, plumbing, and mechanical permits for commercial reconstruction. Our team schedules and attends all inspections through final certificate of occupancy or completion.
Palm Build holds active general contractor licenses in Florida and North Carolina. We are insured, bonded, and qualified to manage commercial restoration projects of any scale. Proof of insurance is available on request.
Commercial reconstruction must meet ADA accessibility requirements. When significant repairs trigger ADA upgrades, we identify those requirements during scope development and implement them correctly during the rebuild.
Restored commercial properties must pass fire marshal inspection before reopening. We ensure fire alarms, sprinkler systems, exit signage, and emergency lighting are fully functional and code-compliant after any restoration work.
OSHA, EPA, ADA, IICRC, state building codes, and health departments all touch a commercial restoration project. Palm Build maintains active certification across each framework so your reopening is not stalled by a missing inspection or unfiled permit.
| Regulation | Scope | Palm Build Compliance | Documentation |
|---|---|---|---|
| OSHA 29 CFR 1926 | Construction industry safety standards for restoration job sites | OSHA 30 certification for project managers, OSHA 10 for technicians, site-specific safety plan for every job, fall protection, lockout/tagout, respiratory protection program | Site safety plan (SSP), training records, JSA per task, daily safety briefing log |
| OSHA 29 CFR 1910 (General Industry) | Industrial / warehouse environments, hazard communication, PPE | HazCom training, SDS access, full PPE (eye/ear/respiratory/foot), forklift operator certification when required | HazCom binder, SDS index, PPE issue log, forklift cards |
| EPA RRP Rule (40 CFR 745) | Renovation, repair, painting in pre-1978 buildings with child-occupied facilities or residential portions | EPA RRP-certified renovators on every triggered job, lead-safe work practices, containment, dust control, HEPA cleaning, cleaning verification | EPA firm certification, RRP renovator cards, pre-renovation pamphlet receipt, cleaning verification record |
| ADA Title III | Commercial places of public accommodation — accessible routes, restrooms, parking, signage, hardware | Reopening readiness coordination with AHJ, ADA-knowledgeable architects on rebuild, replaced finishes meet current ADA standards | ADA reopening checklist, AHJ inspection sign-off, finish substitution log |
| IICRC S500 / S520 | Water damage restoration (S500) and mold remediation (S520) industry standards | IICRC-certified WRT, AMRT, ASD, CDS, FSRT, OCT, and CMP technicians; psychrometric drying targets; containment protocols | Daily moisture readings, drying log, containment photos, clearance reports |
| HIPAA-Adjacent (Healthcare/Medical) | Restoration in healthcare environments where patient information may be present in work zones | BAA where required, HIPAA-aware crew briefing, no photography of PHI, secured pack-out for any clinical paper records | BAA on file, HIPAA briefing log, chain-of-custody for clinical records |
| FL Building Code (Chapter 11 — Hospitality) | Hotel and lodging reopening — egress, life safety, fire alarm, ADA accessible rooms | FL state-licensed GC, hurricane wind-load on exterior repairs, FL Building Code post-loss reinspection | Permit packets, inspection records, life-safety re-certification |
| NC Building Code Commercial (12-Chapter) | NC commercial repair permits, structural, mechanical, electrical, fire | NC state-licensed GC, building / mechanical / electrical / fire inspection coordination | NC permit set, inspection certificates, sign-off log |
| Health Department (Restaurant / F&B) | Restaurant, commercial kitchen, hotel F&B reopening after fire/water/sewage | Hood / duct decontamination, ANSUL re-certification, walk-in cooler condition, sanitization log | Health-dept reinspection report, ANSUL certificate, sanitization record, manager sign-off |
A single failed AHJ inspection at reopening can extend a hotel's BI loss by days. Palm Build builds the inspection / permit / certification trail in parallel with the work — not at the end — so closeout is the day the work is finished, not the day the paperwork catches up.
Regional Expertise
Commercial building codes, climate risks, and market conditions vary significantly across our service areas. Local knowledge directly affects restoration speed, cost accuracy, and compliance.
Florida commercial properties face hurricane risk every season. We offer Emergency Response Plans (ERPs) with pre-arranged pricing and guaranteed priority response when storms make landfall. Post-hurricane, we mobilize commercial-scale equipment and crews to get your facility operational fast.
Commercial reconstruction must comply with the FBC, one of the strictest in the nation. Wind-resistance upgrades, impact-rated materials, and structural connection requirements frequently add scope to commercial rebuilds. We manage these code-driven upgrades and file for Ordinance and Law coverage.
If restoration costs exceed 50% of the commercial building value in a FEMA-designated flood zone, the entire structure may need to be brought to current flood elevation and code standards. This can dramatically change the scope and cost of a project. We assess this threshold early and advise accordingly.
Florida humidity accelerates mold growth to within 48 hours of water intrusion. Commercial properties with central HVAC can spread spores throughout multi-floor facilities if not addressed immediately. Our commercial drying protocols account for Florida climate conditions.
Regional Commercial Snapshot
Three states, three different commercial profiles, one program. Below is the snapshot of Palm Build commercial activity in each state — with the local hub, the case volume, and the property-type specialties that define our work in that region.
Hurricane CAT response · South FL hub
Commercial losses served
South Florida response hub
Deerfield Beach
Specialties
Charlotte + Raleigh commercial base
Commercial losses served
Metrolina commercial dispatch
Charlotte (Crompton St)
Specialties
Coastal commercial + hospitality corridor
Commercial losses served
Upstate + coastal coverage
Cross-border from Charlotte
Specialties
For multi-state CAT events, we coordinate cross-state crew movement and pre-position equipment ahead of forecasted storms. One PM, one program, three states.
Large Loss HandlingMulti-Family · HOA · Large-Loss Crossover
Mixed-use, condo, and HOA-managed properties cross every line: a single burst riser involves the commercial floor below, the residential units above, the HOA board, and the property manager. Palm Build runs the whole event under one project track — no handoffs, no finger-pointing.
In multi-family and condo properties, full displacement is expensive and politically painful. Palm Build's corridor strategy keeps residents in unaffected wings or floors while we restore the affected zones. Tenant notifications go out daily; common areas stay clean and accessible; HOA boards get a standing report.
Multi-Family Response
Corridor strategy in action
When it crosses pillars, run the right play
HOA-managed condos, townhomes, and master-planned communities. Board-friendly reporting, owner notification cadence, and common-area-vs-unit liability handling.
See HOA ServicesMulti-property catastrophic events, cross-state CAT response, dedicated program management, and large-loss documentation tracks for major commercial carriers.
See Large Loss HandlingFloor-by-floor extraction, vertical drying, riser failures, balcony leaks, and the corridor-strategy playbook used on 100+ multi-family losses across FL and NC.
See Water RestorationCommercial Damage Assessment
Select your situation to understand how we can help your business recover.
A cross-section of recent commercial work — across property types, damage categories, and phases of the business continuity framework. Every project is documented from first call to reopening.
How to Choose a Commercial Restoration Partner
Property managers and TPAs get the most pain from contractors that look commercial on paper but can’t actually run a commercial loss. Use this 3-pillar framework to separate real commercial restorers from residential shops in commercial clothing.
Can the contractor actually mobilize at commercial scale? Property managers and TPAs get burned by residential restorers who promise commercial capability and then sub everything out at the first crew gap.
What to look for
Red flags
Is the contractor pre-approved with the TPAs and carrier programs that handle your portfolio? Pre-approved status determines how fast claims move and how much friction you absorb on every loss.
What to look for
Red flags
Can the contractor produce the documentation a commercial claim — and a business interruption claim — actually requires? Documentation is the difference between a clean closeout and a 6-month dispute.
What to look for
Red flags
The framework is the deliverable. Palm Build can produce evidence on every line of all three pillars. If a contractor can’t do the same, that gap is going to show up at 2 a.m. on the worst possible commercial loss day.
Every property type has its own restoration playbook. Explore detailed guides for your specific commercial property — including compliance requirements, typical timelines, and what to expect from first call to reopening.
Multi-tenant offices · IT-protected · After-hours work
Multi-tenant office restoration with server-room and IT protection, after-hours work, and tenant coordination. Corporate campuses, high-rise facilities, and Class A commercial space.
Storefronts · Inventory salvage · Rapid reopening
Customer-facing space restoration, inventory salvage, brand-standard finishes, and rapid reopening strategies for retail businesses protecting both revenue and brand reputation.
Large-scale drying · Inventory · Equipment recovery
Large-scale drying, inventory protection, industrial equipment assessment, and production line recovery for manufacturing and distribution facilities. OSHA 1910 compliant.
Phased work · Brand standards · Guest occupancy preserved
Phased corridor and room-block restoration that keeps guest occupancy open in unaffected wings. Brand-standard finishes, F&B health-department coordination, and ADA reopening readiness.
Kitchen fires · Health dept · ANSUL re-cert
Commercial kitchen fires, hood and duct decontamination, walk-in cooler failures, and rapid health-department reopening. ANSUL re-certification and equipment salvage included.
ICRA Class III/IV · Sterile field · Patient safety first
Hospital, clinic, surgery center, dental, imaging, and senior living restoration with ICRA Class III/IV containment, sterile field protection, equipment-sensitive drying, and HIPAA-aware crew protocols.
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Related Services
Commercial restoration often involves multiple service lines. Explore our specialized capabilities that support comprehensive property recovery.
Industrial extraction and structural drying for commercial facilities.
Commercial fire damage restoration and HVAC decontamination.
Emergency board-up, tarping, and storm damage repair for businesses.
Commercial mold testing, containment, and clearance protocols.
Claims coordination, Xactimate estimates, and BI documentation.
Multi-site, catastrophic events with dedicated program management.
Commercial inventory, equipment, and furnishings restoration after damage events.
A large-loss claim is not just a bigger version of a routine job. TPA assignment, program management, documentation depth, and timelines all change — here is how.
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Large-loss isn't just a dollar figure — it's scope, speed, and infrastructure. Learn what triggers CAT-crew deployment and TPA coordination in South Florida.
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Palm Build Tools
Estimate costs, timelines, equipment needs, and insurance exposure for commercial property damage — no signup, no lead gate.
Commercial water losses scale differently than residential. Estimate mitigation and rebuild ranges for larger footprints and higher-value finishes.
Commercial policies have different structures, deductibles, and BI coverage. Estimate claim complexity and documentation requirements.
Business interruption costs compound daily. See realistic phase durations and identify what can run in parallel to reduce downtime.
Large commercial spaces need industrial-scale drying. Estimate air mover, dehumidifier, and HEPA scrubber counts for your facility size.
Every hour of downtime costs your business money. Our commercial teams respond 24/7 and are equipped to handle any size commercial loss — from a single office to an entire campus. Get emergency response now or schedule a commercial assessment.
Answers about commercial property restoration, minimizing business downtime, TPA and carrier coordination, regulatory compliance, and what property managers and facility managers should expect from emergency response through reopening.
Our commercial restoration services cover every damage type and property category: water extraction and structural drying for offices and warehouses, fire and smoke cleanup for restaurants and retail, commercial mold remediation, storm damage repair, content restoration, and complete reconstruction. We serve offices, retail spaces, restaurants, hotels, warehouses, industrial facilities, healthcare clinics, medical facilities, schools, and multi-tenant buildings throughout Florida, North Carolina, and South Carolina.
Still have questions about commercial restoration services?
Commercial property damage affects your revenue, employees, and customers. Our teams respond 24/7 and work around your schedule to restore your property while minimizing disruption to business operations.
Minimize operational impact
Immediate emergency mobilization
Restore around your schedule
Business interruption claims
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24/7 live dispatch — average answer time under 30 seconds