Palm Build is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website and digital experiences.
Standards
We work toward substantial conformance with the Web Content Accessibility Guidelines ("WCAG") 2.1 Level AA published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Ongoing Efforts
Accessibility is an ongoing effort. We periodically test our website against WCAG 2.1 AA criteria, review new pages and features for accessibility, and provide accessibility training to team members who create or maintain digital content. Where third-party content, tools, or embeds are used on our site, we work with vendors that also strive to meet accessibility standards, though we cannot always control third-party accessibility.
Portions of our site may not yet fully conform to WCAG 2.1 AA. We are actively working to identify and remediate issues.
Alternatives to the Website
If you have difficulty accessing any content, feature, or function on our website, or if you would like to request an accommodation, we will make reasonable efforts to provide the information or transaction you are seeking through an alternative accessible means, including by phone, email, or in-person conversation.
Phone: (888) 245-5155
Email: admin@palmbld.com
Mail: Palm Build, Attn: Accessibility, 786 S Military Trail, Deerfield Beach, FL 33442
When contacting us, please describe:
• The specific web page, feature, or content you are trying to access
• The nature of the accessibility issue
• The assistive technology (if any) you are using (for example, screen reader, magnifier, switch device, voice control)
• The best way to reach you
Feedback
We welcome your feedback on the accessibility of the Palm Build website. If you encounter accessibility barriers or have suggestions for improvement, please tell us. Your feedback helps us make our website better for everyone.
Send feedback to admin@palmbld.com with the subject line "Accessibility Feedback."
Formal Complaints
If you believe Palm Build has failed to provide accessible information or a reasonable accommodation, you may file a formal complaint using the same contact information above. We will acknowledge complaints promptly and respond in writing within a reasonable time.
Third-Party Content and Applications
Our website may include content, features, and applications provided by third parties (for example, embedded maps, video players, chat widgets, review widgets, analytics tools, and payment processors). Palm Build does not control the accessibility of third-party content and cannot guarantee its conformance with accessibility standards, but we advocate with our vendors for accessible experiences.
Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our practices, technology, or applicable law. The "Last Updated" date reflects the latest revision.
Contact
Palm Build
Attn: Accessibility
786 S Military Trail
Deerfield Beach, FL 33442
Phone: (888) 245-5155 | FL: (754) 600-3369 | NC: (704) 464-0121
Email: admin@palmbld.com