People Who Run Toward the Loss
Field crews, supervisors, and project managers working in sync from our Florida and North Carolina hubs to protect properties and keep stakeholders informed.
25+
Field Ops & PMs
<90
Min Dispatch
98%
Satisfaction
2
Operations Hubs
Licensed, insured, and IICRC certified
Leadership That Stays Close to the Work
You get direct access to the people making decisions—no call centers. Supervisors and PMs are in the field with crews, keeping projects safe, efficient, and well-documented.
Operations leadership
Direct access to decision-makers for scopes, change orders, and carrier alignment.
Field supervisors
On-site leads who run safety, containment, moisture mapping, and daily status.
Project managers
Single point of contact coordinating schedules, documentation, and stakeholder updates.
Supervisor + Project Manager
Supervisors lead safety, containment, and equipment. PMs coordinate schedules, documentation, and stakeholder updates.
Who You Speak To
Direct line to PM and supervisor on every job.
What They Manage
Safety, moisture logs, photos, and daily notes.
Crews Arrive Staged to Work
- Containment materials, PPE, and cleaning systems loaded from hub.
- Equipment calibrated and logged before leaving the operations center.
- Communication plan set: who to update, how often, and where files live.
A Predictable Process for Chaotic Moments
Your point of contact, crew assignments, and documentation cadence are clear from the first call through closeout.
Mobilize & stabilize
Pre-loaded vehicles, PPE, and containment materials; 24/7 dispatch from both hubs.
Assess & communicate
Moisture mapping, IAQ checks, and scopes shared with owners, boards, and carriers.
Execute & document
Drying, cleaning, odor removal, and selective demolition with photos and logs.
Closeout & handoff
Final QC, punch lists, and carrier-ready documentation delivered to stakeholders.
Certified Teams, Calibrated Equipment
Skills labs, safety refreshers, and equipment calibration run out of both operations centers to keep crews sharp and job sites compliant.
IICRC Certified Firm
Water, fire, smoke, and microbial remediation
EPA Lead-Safe Certified
Lead-safe practices on regulated projects
OSHA-minded job sites
PPE, hazard communication, and safety plans
PPE standards, hazard communication, and job-site cleanliness are enforced by supervisors and PMs.
Self-Performing Restoration Disciplines
Respectful, Prepared, Calm on Site
Crews arrive ready to protect belongings, communicate clearly, and keep properties safe for occupants and staff.
Carrier-ready documentation
Scopes, photos, moisture logs, and daily notes built for adjusters and boards.
Respectful on-site presence
Clean job sites, protected belongings, and clear updates for owners and occupants.
Continuous training
Skills labs, safety refreshers, and equipment calibration run out of both hubs.
"What makes Palm Build different is a calm, respectful presence on site and documentation that keeps carriers aligned."
Michael Carr
Founder
Want to Join Our Crews or Partner on Projects?
We're always meeting skilled technicians, supervisors, and PMs, and we collaborate with trusted partners when needed.