Terms of Service

These Terms of Service ("Terms") govern your access to and use of Palm Build's website, communications channels, and property restoration, remediation, and construction-related services (the "Services"). By accessing our website, requesting an estimate, signing a work authorization, or otherwise engaging Palm Build ("Palm Build," "we," "us," or "our"), you agree to these Terms. If you are using the Services on behalf of a company, HOA, or other entity, you represent that you are authorized to bind that entity. If you do not agree, do not use the Services.

Palm Build provides mitigation, restoration, remediation, cleanup, reconstruction, and related consulting and emergency response Services. Certain work may require permits, inspections, or third-party specialists. Emergency services may involve rapid decisions to prevent further damage; you authorize us to take reasonable steps to secure the site and limit loss when requested.

Estimates are based on conditions observed at the time of inspection and on information you provide. They are not guarantees of final price or completion date. Work begins after you sign a work authorization, contract, or similar approval. Unforeseen conditions, changes in scope, code requirements, or material availability may require change orders and adjusted pricing or timelines. You agree to review and approve change orders promptly to avoid delays.

Palm Build is not an insurance carrier, public adjuster, or legal advisor. We may assist you in communicating with your insurer, but you remain responsible for deductibles, betterment, upgrades, code upgrades, depreciation, and any portion the insurer does not pay. By engaging us on an insured loss, you authorize us to share project information, photos, and invoices with your insurer and representatives. Your payment obligations to Palm Build are not contingent on insurer payment.

You agree to provide safe access to the property, including keys or codes when needed, safe working conditions, and disclosure of known hazards (e.g., asbestos, electrical, structural, biological). You will secure pets and valuables and ensure utilities are available unless otherwise agreed. Work may be delayed by weather, permitting, inspections, material supply, or conditions outside our reasonable control; we are not liable for such delays.

Payment terms, deposits, and milestones will be stated in your authorization, contract, or invoice. Unless otherwise specified, payment is due upon receipt of invoice. Late balances may accrue interest or late fees as permitted by law, and Palm Build may suspend work for nonpayment. Credit card or digital payment convenience fees may apply and will be disclosed before processing. Title to materials may remain with Palm Build until paid in full.

You agree to receive communications related to Services via email, phone, and SMS/MMS text messages. Message and data rates may apply. You can opt out of marketing texts by replying STOP; we may still send transactional or safety messages. You consent to use of electronic signatures and records for authorizations, change orders, and notices.

You authorize Palm Build to capture photos, videos, measurements, moisture readings, and other site data to document conditions, plan work, comply with safety requirements, and support invoicing or insurance communications. We will not use identifiable project imagery for marketing without your consent.

You will use the website only for lawful purposes and will not attempt to damage, disable, overburden, or impair our systems; circumvent security; or scrape, copy, or harvest data without consent. You will provide accurate information in contact forms and refrain from sending malicious or fraudulent messages.

Palm Build will perform Services in a professional and workmanlike manner consistent with industry standards. EXCEPT AS EXPRESSLY STATED IN A SIGNED CONTRACT, THE SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not guarantee that insurance will cover any portion of the work, that conditions will not recur where moisture or other underlying causes remain, or that Services will be uninterrupted or error-free.

To the maximum extent permitted by law, Palm Build will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Palm Build's total liability for any claims arising out of or related to the Services or these Terms will not exceed the amounts you paid (or are owed) to Palm Build for the Services giving rise to the claim during the 12 months before the event. Some states do not allow certain exclusions; these limits apply to the fullest extent permitted.

You agree to defend, indemnify, and hold harmless Palm Build and its officers, employees, subcontractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your negligence or willful misconduct, or your misuse of the Services or website.

Our website may contain links to third-party sites, and we may engage subcontractors or vendors to support the Services. We do not control and are not responsible for third-party content, products, services, or their privacy or security practices. Your dealings with third parties are solely between you and them.

We may suspend or terminate your access to the website or Services if you breach these Terms, fail to pay amounts due, or create unsafe conditions. Sections intended to survive (including intellectual property, payment obligations, indemnity, disclaimers, and limitations of liability) will survive termination.

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws rules. Any dispute arising out of or relating to the Services or these Terms will be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to their jurisdiction and venue.

We may update these Terms from time to time. The "Last Updated" date reflects the latest revision. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

If you have questions about these Terms or a specific project, please contact us: Phone: (888) 245-5155 Email: admin@palmbuild.com Mail: 5051 NW 13th Ave Suite H, Deerfield Beach, FL 33064