Question 1

How quickly can Palm Build respond to water damage in Aventura?

Accepted Answer

Our Deerfield Beach operations hub is approximately 25 miles north of Aventura. We typically arrive within 30–40 minutes of your call, 24 hours a day, 7 days a week, with truck-mounted extraction equipment, commercial LGR dehumidifiers, and air movers ready to begin work immediately on arrival.

Question 2

Why is most of Aventura in a FEMA Special Flood Hazard Area?

Accepted Answer

Aventura's flood risk comes from multiple sources the City itself identifies: heavy rainfall in short timeframes, tropical storms and hurricanes, stormwater runoff, and coastal storm surge vulnerability. The city's proximity to the Intracoastal Waterway, Dumfoundling Bay, and Biscayne Bay, combined with low elevation, places most of the municipality in FEMA's Special AE flood zone designation. Aventura also participates in the Community Rating System (CRS), providing eligible residents with NFIP premium discounts.

Question 3

Can Palm Build coordinate with my condo building manager and HOA during restoration?

Accepted Answer

Yes — condo coordination is one of our core competencies in Aventura. We work directly with building managers to arrange building access, protect elevators and common area flooring during equipment movement, contain work to your unit, notify adjacent units when necessary, and provide the moisture mapping reports, drying logs, and photo documentation that HOA master policy claims require. We understand the multi-party dynamics of condo losses and navigate them efficiently.

Question 4

Does standard homeowners insurance cover flooding in Aventura?

Accepted Answer

No. The City of Aventura emphasizes that flood damage is not covered by standard homeowners or renters insurance — flood coverage requires a separate NFIP policy or private flood insurance. Most homeowners policies do cover sudden and accidental water damage from internal sources like burst pipes, appliance failures, or HVAC condensate line failures. Under Florida Statute 627.70132, claims must be filed within 1 year of the date of loss, with supplemental claims allowed within 18 months.

Question 5

Who is responsible when water damage occurs between condo units in Aventura — the owner, HOA, or upstairs neighbor?

Accepted Answer

Responsibility depends on the source of the leak and the specific condo documents. Generally: if a pipe within your unit fails, you're responsible. If a common building pipe or a neighbor's negligence caused the leak, the condo association's master policy or the neighbor's HO-6 policy may respond. Regardless of who is ultimately responsible, Palm Build documents the loss thoroughly for all parties from the first visit — so no one disputes where the water came from or what was damaged.

Question 6

What caused the June 2024 flooding in Aventura?

Accepted Answer

In June 2024, heavy rainfall caused widespread flooding that stranded over 100 vehicles at Aventura Mall and suspended Brightline rail service due to track flooding. This illustrates how Aventura's combination of FEMA Special Flood Hazard Area designation, stormwater infrastructure limits, and proximity to coastal waterways can produce rapid, severe flooding events even without a direct hurricane landfall. Rapid water extraction and drying after such events is critical — delays allow mold to establish within 48 hours.

Question 7

What are the most common water damage sources in Aventura condos?

Accepted Answer

HVAC condensate line failures are the leading cause of Aventura condo water damage — air handlers running 10–11 months per year produce constant condensation, and clogged drain lines or cracked drip pans can flood a unit overnight. Other frequent sources: balcony water intrusion during heavy rain (flat balcony drains overwhelmed by South Florida downpours), pipe failures in aging plumbing stacks, washing machine supply line failures, and dishwasher connection leaks. Storm surge and stormwater intrusion affect lower-floor units after major rain events.

Question 8

How much does water damage restoration cost in Aventura?

Accepted Answer

Standard water damage from a burst pipe or appliance failure in Aventura typically runs $8,000 to $22,000 depending on affected area and materials. HVAC condensate failures, balcony flooding, or storm-related losses classified as Category 2 or 3 run $18,000 to $45,000 for a mid-size condo. Complex losses involving saltwater intrusion, mold, or structural damage range from $30,000 to $75,000+. Aventura's $451,100 median home value and premium luxury finishes increase both material costs and the importance of thorough documentation for insurance recovery.

Water Damage Restoration in Aventura, Florida

Water Emergency in Aventura?