Step 01 Emergency Dispatch
45–60 Minutes Your call reaches our South Florida team 24/7/365. We dispatch a fully equipped truck to Greenacres — carrying truck-mounted extractors, commercial dehumidifiers, air movers, and thermal imaging cameras. Response time to Greenacres averages 45-60 minutes from our operations hub.
Step 02 Assessment & Documentation
Hours 1–3 Using thermal imaging and pin-type moisture meters, we map every affected surface in your Greenacres home or condo — behind cabinets, inside CBS block cavities, under tile on slab foundations, and through shared walls in multi-unit buildings. This moisture map becomes the foundation of your insurance claim.
Step 03 Water Extraction
Hours 1–6 Truck-mounted extraction removes standing water down to the slab. In Greenacres' condo buildings, we coordinate with adjacent units and HOA management to assess multi-unit damage. Portable extractors reach tight spaces — closets, under stairs, and behind built-in furniture common in the city's attached housing.
Step 04 Structural Drying
3–5 Days Commercial dehumidifiers pulling 15-30 gallons per day and high-velocity air movers create controlled drying conditions. In Greenacres' 70%+ ambient humidity, natural drying is impossible — professional equipment is the only path to reaching IICRC target moisture levels in CBS wall cavities and slab-on-grade foundations.
Step 05 Mold Prevention
Days 3–7 Antimicrobial treatment on all affected surfaces prevents mold colonization during the drying process. In Greenacres' year-round tropical conditions, mold begins growing within 24-48 hours of water exposure. We apply EPA-registered antimicrobials to every affected cavity, surface, and structural member.
Step 06 Restoration & Reconstruction
Days 7–21+ Once moisture readings confirm dry conditions, we rebuild — matching your home's existing finishes. All reconstruction requiring permits goes through the Greenacres Building Department. Florida Statute 627.70132 sets a 1-year claim deadline from the date of loss — we ensure all documentation meets this timeline.