Restoration Process
How professional restoration works
Each step is documented, tracked, and aligned with insurance requirements to ensure your
belongings receive proper care.
Assessment & Triage
Each device is opened in our controlled environment. We inspect circuit boards, connectors, and components for corrosion, moisture, soot deposits, and heat damage. We determine whether the device, the data, or both can be recovered.
Cleaning & Decontamination
Circuit boards are cleaned using ultrasonic baths with specialized solutions that remove contaminants without damaging components. Connectors are individually cleaned. All residual moisture and soot particles are eliminated.
Controlled Drying & Testing
Components are dried in HEPA-filtered, desiccant-controlled environments. Once verified dry and clean, devices are reassembled and tested incrementally — power supply first, then display, storage, and peripherals.
Data Recovery & Return
If a device cannot be physically restored, we prioritize data recovery. Hard drives, SSDs, and flash storage are imaged in our lab. Recovered data is returned on secure media. Functional devices are returned to you fully tested.