Our Commitment to Restoration Excellence
From Insurance Advocacy to Hands-On Restoration
Founders Michael Carr and Wyatt Hoke spent decades representing clients in complex insurance claims before launching PALM BUILD. This unique perspective shapes our approach: we combine technical expertise with deep insurance process knowledge.
Our journey began with a simple observation: restoration clients were often caught between insurance adjusters and restoration contractors, neither fully advocating for the client's best interest. We created PALM BUILD to bridge this gap, offering a restoration service that truly represents your needs.
Today, PALM BUILD stands as an industry leader in comprehensive restoration services, known for our technical excellence, insurance expertise, and unwavering client advocacy.
Why We're Different
Our unique approach combines restoration expertise with deep insurance knowledge, setting us apart from traditional restoration companies.
Dual expertise in restoration & insurance processes
We understand both the technical aspects of restoration and the complexities of insurance claims.
24/7 Emergency Response Teams
Our teams are strategically located across 7 states for rapid deployment when you need help most.
IICRC Certified Technicians
All our technicians maintain the highest industry certifications and ongoing training.
Multi-State Service Coverage
We provide consistent, high-quality service across all 7 states we serve.
By the Numbers
Our proven track record of success demonstrates our commitment to excellence in restoration services.
30+
Years Combined Experience
7
States Served
24/7
Emergency Response
100%
Client Satisfaction
Our Core Values
These principles guide everything we do at PALM BUILD.
Client Advocacy
We represent your interests throughout the restoration and insurance process, ensuring you receive fair treatment and maximum coverage.
Technical Excellence
Our certified technicians use industry-leading methods and equipment to deliver superior restoration results.
Rapid Response
Our 24/7 emergency teams deploy quickly to minimize damage and begin the restoration process immediately.
Transparency
We provide detailed documentation, clear pricing, and regular updates throughout your restoration project.
Our Leadership
Meet the founders who bring a unique perspective to the restoration industry.
Michael Carr
Co-Founder
With over 15 years of experience in insurance claims advocacy, Michael brings unparalleled knowledge of the claims process to every restoration project.
Wyatt Hoke
Co-Founder
Wyatt's background in construction management and restoration technology ensures PALM BUILD delivers the highest quality restoration services in the industry.
Our Journey
The evolution of PALM BUILD from concept to industry leader.
Pre-PALM BUILD
Founders work representing clients in complex insurance claims, identifying the need for a restoration company with insurance expertise.
PALM BUILD Founded
Michael Carr and Wyatt Hoke launch PALM BUILD with a mission to transform the restoration industry.
Expansion to 3 States
Rapid growth allows expansion of services across three states, with headquarters established in Florida.
IICRC Certification
All technicians achieve IICRC certification, establishing PALM BUILD as a leader in technical excellence.
7-State Coverage
Continued expansion brings PALM BUILD's unique restoration approach to clients across seven states.
Seamless Insurance Coordination
Our insurance expertise simplifies the claims process for our clients.
Certifications
We maintain the highest industry standards and certifications.
IICRC Certified
Institute of Inspection Cleaning and Restoration Certification
OSHA Compliant
Occupational Safety and Health Administration
BBB Accredited
Better Business Bureau A+ Rating
24/7 Emergency Response
Our teams are strategically located across 7 states for rapid deployment.